Our Privacy Policy

 TESPORTPSYCHE PRIVACY NOTICE (PRIVACY POLICY)

This is our privacy notice. In it, you can find all the information you need about how we use your personal data.

PERSONAL INFORMATION WE COLLECT

We may collect and process the following data about you summarised by category:

Contact and identification details

We record your name, email address, and telephone number(s) when you enquire on our website or contact the consultant directly.

Correspondence

If you contact us we may keep a record of that correspondence and any comments and responses you submit in forms of feedback.

Recordings

We may record conversations during consultations as part of the Stage 2 application with the British Association of Sport and Exercise Sciences. You will be informed of this prior to the beginning of the recording and can withdraw or decline to be recorded at any time.

HOW WE USE YOUR PERSONAL INFORMATION

Legal basis for processing

If you are not a client, we use the information that you provide in line with this Privacy Policy on the basis of our legitimate business interests unless otherwise stated. In addition, if you are a client, we use the information that you provide in line with our Terms and Conditions and on the basis of our contract with you.

HOW LONG WE KEEP YOUR INFORMATION

We retain your personal information for only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We keep your contact details for up to four years after your first inquiry.

We keep correspondence for up to seven years after you end your sessions in case you contact us again about the same subject.

USE OF COOKIES

We may use cookies or similar tracking technologies on our website to enhance your browsing experience and collect data about how you interact with our site. You have the option to accept or decline these cookies through your browser settings.

SECURITY AND LIABILITY

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site; any transmission will be at your own risk.

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

YOUR RIGHTS

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use, and disclose it in accordance with this privacy policy.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

You have the right to access, rectify, and erase your personal data held by us. You may also have the right to restrict or object to certain processing activities and to data portability. We will handle your requests promptly and in accordance with applicable data protection laws.

YOUR RIGHT TO COMPLAIN

If you are unhappy about how your personal data is being processed you should raise your concern with us. If you are not happy with the way that we deal with your concerns you can contact the Information Commissioner’s Office (ICO) at ico.org.uk

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Any such changes will be posted on our website. If you continue to use our services after we have changed this Privacy Policy, the updated version will apply.

CONTACTING US

All questions, comments, and requests regarding this privacy policy should be addressed to tyler@tesportpsyche.co.uk

Or by writing to: Tyler Edwards, 2 The Crest, Welwyn, Hertfordshire, AL6 0EF

By using our website, products, or services, you consent to the collection and processing of your personal data as described in this privacy policy.